Literatur zum Projekt: 
Ethnographische Methoden in der Anforderungsermittlung

• Grundlagen der Ethnographie und methodische Einführung
  • Reflexionen der Ethnographie
• Ethnographie und Design, insb. CSCW
  • Grundlagen und methodische Einführung
  • Beiträge zur Debatte (auch Fallstudien)
  • Fallstudien
  • Ansätze im System Design mit Fokus auf Arbeitsplatz-Studien
• Ethnographie und Video-Einsatz
  • Grundlagen und methodische Einführung
  • Video-Einsatz im System Design
  • Kritische Reflexion
  • Ethnographischer Film, Dokumentarfilm

Grundlagen der Ethnographie und methodische Einführung

• Michael Agar: The Professional Stranger: An Informal Introduction to Ethnography. Academic Press, 1980 [SUB A 1981/1603] Kommentar.
• Martyn Hammersley; Paul Atkinson: Ethnography: Principles in Practice, 2. Aufl. 1995, 1. Aufl. Tavistock 1983 [SUB A 1984/8712], insb. Chapter 1 "What is Ethnography?". Kommentar
• Pushkala Prasad: Systems of Meaning: Ethnography as a Methodology for the Study of Information Technologies. In: Lee; Liebenau; DeGross: Informations Systems and Qualitative Research, Chapman&Hall 1997. Abstract
• Norman Denzin: Interpretive Ethnography: Ethnographic Practices for the 21st Century. Sage, 1997 [SUB A 1997/10421]. Kommentar
• Robert Burgess: In the Field: An Introduction to Field Research, Allen & Unwin, 1984. Darin insb. Methods of Field Research 2: Interviews as Conversations sowie Ethical Problems, Ethical Principles and Field Research Practice. Kommentar
• Robert Burgess: Field Research: A Sourcebook and Field Manual. Allen & Unwin, 1982 [Psych 610-211]. Kommentar
• Rosalie Wax: Doing Fieldwork: Warnings and Advice. Univ. of Chicaco Press, 1971. Kommentar
• Leonard Schatzmann: Field research : strategies for a natural sociology. Prentice-Hall, 1973 [Wiwi 8/2188].
• Steinar Kvale: InterViews: AnIntroduction to Qualitative Research Interviewing. Sage, 1996 [SUB A 1997/6677].
• Robert Emerson: Writing Ethnographic Fieldnotes. Univ. of Chicago Press, 1996 [Wiwi 8/6233].
• Oswald Werner: Systematic Fieldwork. Band 1: Foundations of Ethnography and Interviewing. Band 2: Ethnographic Analysis and Data Management. Sage, 1989 [SUB A 1991/11080:1/2]. Kommentar
• David Fetterman: Ethnography: Step by Step. Sage, 1989 [SUB A 1990/5964]. Kommentar
• Hans Fischer (Hrsg.): Ethnologie: Einführung und Überblick. Reimer, 1992. Darin Was ist Ethnologie? und Feldforschung. Kommentar
• Bruce Jackson: Fieldwork. Univ. of Illinois Press, 1987. Darin insb. Rapport.

  Reflexionen der Ethnographie

• Kirsten Hastrup: Passage to Anthropology: Between Experience and Theory. Routledge, 1995 [SUB A 1996/10955], darin insb. The Ethnographic Present sowie The Empirical Foundation: On the Grounding of Worlds.
• John Wengle: Ethnographers in the Field: The Psychology of Research. Univ. of Alabama Press, 1988 [SUB A 1990/1299].
• George Stocking (Ed.): ObserversObserved:Essays on Ethnographic Fieldwork. Univ. of Wisconsin Pr., 1985 [SUB: A 1986/10265: 1].
• Diane Bell: Gendered Fields: Women, Men and Ethnography. Routledge, 1993 [SUB A 1995/14838].
• John Van Maanen (Ed.): Representation in Ethnography. Sage, 1995 [SUB A 1996/11930]. Darin insb. An End to Innocence. The Ethnography of Ethnography sowie Making A Study "More Ethnographic".
• John Van Maanen: Tales of the Field. Univ. of Chicago Press, 1988.
• Martyn Hammersley: What's Wrong with Ethnography?: Methodological Explorations. Routledge, 1992 [A 1993/3926].
• Paul Atkinson: The Ethnographic Imagination: Textual Constructions of Reality. Routledge, 1990 [SUB A 1991/2705].
• Michael Moerman: Talking Culture: Ethnography and Conversation Analysis. Univ. of Pennsylvania Press, 1988 [EnglSem KOM 3-55].
• James Clifford (Ed.): Writing Culture: The Poetics and Politics of Ethnography. Univ. of California Press, 1986 [EnglSem E 2241].
• Harold Garfinkel: Studies in Ethnomethodology. 1967. Kommentar
• Arne Raeithel: On the Ethnography of Cooperative Work. In: Y. Engeström; D. Middleton (Eds.): Cognition at Work, 1996. Kommentar

Ethnographie und Design, insb. CSCW

Grundlagen und methodische Einführung

• Brigitte Jordan: Ethnographic Workplace Studies and CSCW. In: Shapiro, D.; Tauber; Traunmüller (eds.): The Design of Computer Supported Cooperative Work and Groupware Systems, Elsevier Science, 1996. Kommentar
• Jeanette Blomberg; Andrea Mosher; Patricia Swenton-Wall: Ethnographic Field Methods and Their Relation to Design. In Schuler, D.; Namioka, A.: Participatory Design: Principles and Practice, 1993. Kommentar
• Jeanette Blomberg: Ethnography: Aligning field studies of work and system design. In A. F. Monk & G. N. Gilberg (Eds.), Perspectives on HCI: Diverse Approaches. London: Academic Press, 175-197, 1995. Kommentar
• Joseph Goguen; Charlotte Linde: Techniques for Requirements Elicitation. Proceedings of the IEEE International Symposium on Requirements Engineering, January 4-6, 1993, San Diego, California. Abstract
• John Ford; Larry Wood: An Overview of Ethnography and System Design. In: Dennis Dixon; Judith Ramey (Eds.): Field Methods Casebook for Software Design, John Wiley & Sons, 1996. Abstract
• Larry Wood: The Ethnographic Interview in User-Centered Work/Task Analysis. In: Dennis Dixon; Judith Ramey (Eds.): Field Methods Casebook for Software Design, John Wiley & Sons, 1996. Abstract
• Kristin Bauersfeld; Shannon Halgren: "You've Got Three Days!" Case Studies in the Field Techniques for the Time-Challenged. In: Dennis Dixon; Judith Ramey (Eds.): Field Methods Casebook for Software Design, John Wiley & Sons, 1996. Abstract
• Mary Beth Butler; Marie Tahir: Bringing the Users' Work to Us: Usability Roundtables of Lotus Development. In: Dennis Dixon; Judith Ramey (Eds.): Field Methods Casebook for Software Design, John Wiley & Sons, 1996. Abstract

  Beiträge zur Debatte (auch Fallstudien)

• Paul Luff; Marina Jirotka; Christian Heath; David Greatbatch: Tasks and Social Interaction: the Relevance of Naturalistic Analyses of Conduct for Requirements Engineering. In: Proceedings of the IEEE International Symposium on Requirements Engineering, January 4-6, 1993, San Diego, California. Abstract
• Paul Luff; Christian Heath; David Greatbatch: Work, Interaction and Technology: The Naturalistic Analysis of Human Conduct and Requirements Analysis. In: Marina Jirotka; Joseph Goguen: Requirements Engineering: Social and Technical Issues. Academic Press, 1994. Aus der Einführung
• Marina Jirotka; Joseph Goguen: Introduction. In: Marina Jirotka; Joseph Goguen: Requirements Engineering: Social and Technical Issues. Academic Press, 1994. Aus der Einführung
• Joseph Goguen: Requirements Engineering as the Reconciliation of Social and Technical Issues. In: Marina Jirotka; Joseph Goguen: Requirements Engineering: Social and Technical Issues. Academic Press, 1994. Aus der Einführung
• Steve Woolgar: Rethinking Requirements Analysis: Some Implications of Recent Research into Producer-Consumer Relationships in IT Development. In: Marina Jirotka; Joseph Goguen: Requirements Engineering: Social and Technical Issues. Academic Press, 1994. Aus der Einführung
• Geoff Cooper; Christine Hine; Janet Rachel; Steve Woolgar: Ethnography and Human-Computer Interaction. In: Peter Thomas: The Social and Interactional Dimensions of Human-Computer Interfaces. Cambridge Univ. Press, 1995. Aus der Einführung
• James Nyce; Jonas Löwgren: Toward Foundational Analysis in Human-Computer Interaction. In: Peter Thomas: The Social and Interactional Dimensions of Human-Computer Interfaces. Cambridge Univ. Press, 1995. Aus der allg. Einführung
• L. Davies; M. Myers: Scholarship and Practice: The Contribution of Ethnographic Research Methods to Bridging the Gap. In: Glasson et al. (eds.): Business Process Re-Engineering: Information Systems Opportunities and Challenges. Elsevier Science, 1994. Abstract
• Dave Randall; John Hughes; Dan Shapiro: Steps Toward a Partnership: Ethnography and System Design. In: Marina Jirotka; Joseph Goguen: Requirements Engineering: Social and Technical Issues. Academic Press, 1994. Aus der Einführung
• Ian Sommerville; Richard Bentley; Tom Rodden; Peter Sawyer: Cooperative Systems Design. In: The Computer Journal, Vol. 37, No. 5, 1994. Abstract
• Ian Sommerville; Tom Rodden; Peter Sawyer; Richard Bentley: Sociologists can be Surprisingly Useful in Interactive Systems Design. In: Proc. HCI í92, 1992. Abstract
• John Hughes; David Randall; Dan Shapiro: From Ethnographic Record to System Design: Some Experiences from the Field. In: Computer-Supported Cooperative Work, Vol. 1, No. 3, 1993. Abstract
• John Hughes: Ethnography, Plans and Software Engineering. IEEE Colloquium on CSCW, 1995. Abstract
• Dan Shapiro: The Limits of Ethnography: Combining Social Sciences for CSCW. ACM, 1994. Abstract
• Lydia Plowman; Yvonne Rogers; Magnus Ramage: What Are Workplace Studies For? In: ECSCW'95, Marmolin; Sundblad; Schmidt (eds.): Proceedings of the Fourth European Conference on Computer-Supported Cooperative Work, 1995. Abstract
• Jonathan Grudin; Rebecca Grinter: Ethnography and Design. In Computer-Supported Cooperative Work, Vol.3, 55-59, 1995.
• Keld Bødker; Finn Kensing: Design in an OrganisationalContext ? an Experiment. In Scandinavian Journal of Information Systems, Vol. 6, No 1, 1994.
• Jesper Simonsen; Finn Kensing: Using Ethnography in Contextual Design. Communications of the ACM, July 1997. Kommentar
• Jesper Simonsen: Designing Systems in an Organizational Context: An Explorative Study of Theoretical, Methodological, and Organizational Issues from Action Research in Three Design Projects. Roskilde University, Diss, 1994. Darin insb. Chapter 4: Ethnographically Inspired Approaches, Chapter 7: Discussion, Chapter 11: The Editorial Board, sowie Chapter 14: Taking a Closer Look: Applying Ethnographically Inspired Approaches.
• Robert Anderson: Representations and Requirements: The Value of Ethnography in System Design. In: Human-Computer Interaction 9,2:151-182. Abstract
• Kari Kuutti; Helena Karasti: Ethnographers and System Developers: Handing Over the Results or Joining Forces? Working Paper, COMIC-Oulu-2-10, 1996. Abstract
• Lancaster University; Manchester University: Field Studies and CSCW. COMIC D2.2, 1994. Darin insb. Section 2: The Role of Ethnographic Fieldwork Methods in CSCW. Aus der Einführung
• Jakob Bardram: The Role of Workplace Studies in Design of CSCW Systems: From  Passive 'Implicationsfor Design' to Active, Cooperative Design. In: Proceedings of IRIS 19, 1996. Abstract
• Liam Bannon: Section Introduction: Ethnography and Design. In: Shapiro, D.; Tauber; Traunmüller (eds.): The Design of Computer Supported Cooperative Work and Groupware Systems, Elsevier Science, 1996.
• Dan Shapiro: Ferrets in a Sack? Ethnographic Studies and Task Analysis. In: Shapiro, D.; Tauber; Traunmüller (eds.): The Design of Computer Supported Cooperative Work and Groupware Systems, Elsevier Science, 1996.
• John Hughes; Val King; John Mariani; Tom Rodden; Mike Twidale: Paperwork and its Lessons for Database Systems: An Initial Assessment. In: Shapiro, D.; Tauber; Traunmüller (eds.): The Design of Computer Supported Cooperative Work and Groupware Systems, Elsevier Science, 1996.
• John Hughes; Jon O'Brien; Tom Rodden; Mark Rouncefield: Designing with Ethnography: A Presentation Framework for Design. DIS'97, Design of Interactive Systems, 1997.
• Robert Anderson: Work, Ethnography, and System Design. Rank-Xerox Research Center, 1996 [Abstract und PS-Dokument].
• Graham Button; Richard Harper: The Relevance of 'Work Practice' for Design. In Computer-Supported Cooperative Work, Vol.4: 263-280, 1996. Abstract
• Graham Button; Paul Dourish: Technomethodology: Paradoxes and Possibilities. Rank-Xerox Research Center, 1996 [Abstract und PS-Dokument].
• Christopher Westrup: Discovering the Organisation: Ethnography and Videoing for Requirements Analysis. In: Accounting, Management, and Information Systems, May 1997. Abstract

  Fallstudien

• Jeanette Blomberg; Randy Trigg :  Co-constructing the Relevance of Work Practice for CSCW Design: A Case Study of Translation and Mediation. (1997, Yet unpublished.)
• Judith Ramey; Alan Rowberg; Carol Robinson: Adaption of an Ethnographic Method for Investigation of the Task Domain in Diagnostic Radiology. In: Dennis Dixon; Judith Ramey (Eds.): Field Methods Casebook for Software Design, John Wiley & Sons, 1996. Abstract
• Susan Dray; Deborah Mrazek: A Day in the Life of a Family: An International Ethnographic Study. In: Dennis Dixon; Judith Ramey (Eds.): Field Methods Casebook for Software Design, John Wiley & Sons, 1996.
• Diane Brown: The Challenges of User Based Design in a Medical Equipment Market. In: Dennis Dixon; Judith Ramey (Eds.): Field Methods Casebook for Software Design, John Wiley & Sons, 1996.
• Janette Coble; Judy Maffit; Matthew Orland; Michael Kahn: Using Contextual Inquiry to Discover Physicians' True Needs. In: Dennis Dixon; Judith Ramey (Eds.): Field Methods Casebook for Software Design, John Wiley & Sons, 1996.
• Jeanette Blomberg; Lucy Suchman; Randy Trigg: Reflections on a Work-Oriented Design Project. In Human Computer Interaction 11/96. Abstract
• Steve Blythin; Mark Rouncefield; John Hughes: "NeverMind the Ethno Stuff ? What Does All This Mean and What Do We Do Now?" Ethnography in the Commercial World. In: Interactions, ACM, May/June 1997. Abstract
• Yvonne Rogers; Victoria Bellotti: Grounding Blue-Sky Research: How Can Ethnography Help? In: Interactions, ACM, May/June 1997. Abstract
• Scott Lewis; Michael Mateas; Susan Palmiter; Gene Lynch: Ethnographic Data for Product Development: A Collaborative Process. In: Interactions, ACM, Nov./Dec. 1996. Abstract
• Diana Forsythe: Using Ethnography to Build a Working System: Rethinking Basic Design Assumptions. In 16th Annual Symposium on Computer Applications in Medical Care, 1992.
• John Bowers: Making It Work: A Field Study of a "CSCW Framework". In: The Information Society, Vol. 11, pp 189-207, 1995. Abstract
• Mark Rouncefield; Stephen Viller; John Hughes; Tom Rodden: Working with "Constant Interruption":CSCW and the Small Office. In: The Information Society, Vol. 11, pp 173-188, 1995. Abstract
• Christian Heath; Paul Luff:  Documents and Professional Practice: 'Bad'Organisational Reasons for  'Good'Clinical Records. CSCW '96, Proceedings of the Conference on Computer-Supported Cooperative Work, 1996.
• Monika Büscher; Satinder Gill; Preben Mogensen; Dan Shapiro: Landscapes of Practice. Lancaster University, 1996. Abstract
• Dianne Murray: An Ethnographic Study of Graphic Designers. In: ECSCW '93, DeMichelis; Simone; Schmidt (eds.): Proceedings of the Third European Conference on Computer-Supported Cooperative Work, 1993.

  Ansätze im System Design mit Fokus auf Arbeitsplatz-Studien

• Eleanor Wynn: Taking Practice Seriously. In: Greenbaum; Kyng: Design at Work: Cooperative Design of Computer Systems, 1991.
• Keld Bødker; Jesper Strandgaard Pedersen: Workplace Cultures: Looking at Artifacts, Symbols, and Practices. In: Greenbaum; Kyng: Design at Work: Cooperative Design of Computer Systems, 1991.
• Finn Kensing; Jesper Simonsen; Keld Bødker: MUST : A Method for Participatory Design. In Blomberg; Kensing; Dykstra-Erickson (Eds.): PDC í96 Proceedings of the Participatory Design Conference, Cambridge, MA, 13-15 November 1996. Abstract
• Anita Krabbel; Ingrid Wetzel; Heinz Züllighoven: On the Inevitable Intertwining of Analysis and Design: Developing Systems for Complex Cooperations. DIS '97. Design of Interactive Systems, 1997. Abstract
• Joan Greenbaum: Windows on the Workplace: Computers, Jobs, and the Organization of Office Work in the Late Twentieth Century. Cornerstone, 1995.
• Aki Helen Namioka; Christopher Rao: Introduction to Participatory Design. In: Dennis Dixon; Judith Ramey (Eds.): Field Methods Casebook for Software Design, John Wiley & Sons, 1996.
• Karen Holtzblatt; Sandra Jones: Contextual Inquiry: A Method for Participatory Design. In: Schuler, D.; Namioka, A.: Participatory Design: Principles and Practice, 1993.
• Karen Holtzblatt; Hugh Beyer: Contextual Design: Principles and Practice. In: Dennis Dixon; Judith Ramey (Eds.): Field Methods Casebook for Software Design, John Wiley & Sons, 1996.

Ethnographie und Video-Einsatz

Grundlagen und methodische Einführung

• Charles Goodwin: Recording Human Interaction in Natural Settings. In Pragmatics - Quarterly Publication of the International Pragmatics Association, Vol. 3, No. 2, pp. 181-209, 1993.
• Brigitte Jordan; Austin Henderson: Interaction Analysis: Foundations and Practice. The Journal for the Learning Sciences, 4(1), 39-103.
• Brigitte Jordan: Ethnographic Workplace Studies and CSCW. In: Shapiro, D.; Tauber; Traunmüller (eds.): The Design of Computer Supported Cooperative Work and Groupware Systems, Elsevier Science, 1996. Kommentar
• Karen Ruhleder; Brigitte Jordan: Capturing Complex, Distributed Activities - Video-Based Interaction Analysis as a Component of Workplace Ethnography. In: Lee; Liebenau; DeGross: Informations Systems and Qualitative Research, Chapman&Hall 1997.
• Susanne Bødker: Applying Activity Theory to Video Analysis: How to Make Sense of Video Data in Human-Computer Interaction. In Nardi, B.A. (ed.): Context and Consciousness, The MIT Press, pp. 147-174, 1996.
• Kristin Bauersfeld; Shannon Halgren: "You've Got Three Days!" Case Studies in the Field Techniques for the Time-Challenged. In: Dennis Dixon; Judith Ramey (Eds.): Field Methods Casebook for Software Design, John Wiley & Sons, 1996. Abstract

  Video-Einsatz im System Design

• Austin Henderson: Video and Design. SIGCHI Bulletin Special Issue on Video as a Research and Design Tool, Vol. 21, No. 2, pp 104-107, 1989. Kommentar
• Lucy Suchman; Randall Trigg: Understanding Practice: Video as a Medium for Reflection and Design, In: Greenbaum; Kyng: Design at Work: Cooperative Design of Computer Systems, 1991. Kurzbeschreibung
• Patricia Wall; Andrea Mosher: Representations of Work: Bringing Designers and Users Together, In: R. Trigg, S. Irwin Anderson and E. Dykstra-Erickson (eds.): PDC'94: Proceedings of the Participatory Design Conference, 1994. Abstract
• Francoise Brun-Cottan; Patricia Wall: Using Video to Re-Present the User, Communications of the ACM, May 1995. Kommentar
• Francoise Brun-Cottan et al : The Workplace Project: Designing for Diversity and Change. Video, Xerox PARC Video Production, Xerox Palo Alto Research Center, 1991. Kommentar
• Francoise Brun-Cottan: Video Assisted Ethnography: Using Video to Reveal Features of the  Construction and Display of Cooperation in Work Settings, draft for an article, presented at the 13th Qualitative Analysis Conference. McMaster University, Hamilton, Canada, May 28-31, 1996. Abstract
• Helena Karasti: Using Video to Join Analysis of Work Practice and Design. A Study of an Experimental Teleradiology System and its Redesign. IRIS 20, 1997 [HTML-Dokument]. Kommentar
• Helena Karasti: Bridging the Analysis of Work Practice and System Redesign in Cooperative Workshops. DIS '97, Design of Interactive Systems, 1997. Abstract
• Judith Ramey; Alan Rowberg; Carol Robinson: Adaption of an Ethnographic Method for Investigation of the Task Domain in Diagnostic Radiology. In: Dennis Dixon; Judith Ramey (Eds.): Field Methods Casebook for Software Design, John Wiley & Sons, 1996. Abstract
• Randy Trigg; Susanne Bødker; Kai Grønbæk: Open-Ended Interaction in Cooperative Prototyping: A Video-Based Analysis, Scandinavian Journal of Information Systems, Vol. 3, pp. 63-86, 1991. Abstract
• Melissa Cefkin; Brigitte Jordan: Video-based Interaction Analysis in the Workplace: A Tool for Workers' Appropriation of Their Own Practice. In: R. Trigg, S. Irwin Anderson and E. Dykstra-Erickson (eds.): PDC'94: Proceedings of the Participatory Design Conference, 1994. Abstract
• Jeanette Blomberg; Randy Trigg :  Co-constructing the Relevance of Work Practice for CSCW Design: A Case Study of Translation and Mediation. (1997, Yet unpublished.)
• Marina Jirotka; Joseph Goguen: Introduction. In: Marina Jirotka; Joseph Goguen: Requirements Engineering: Social and Technical Issues. Academic Press, 1994.
• Deborah Tatar: Using Video-Based Observation to Shape the Design of a New Technology.In SIGCHI Special Issue on Video as a Research and Design Tool, Vol. 21. No. 2, pp. 108-111, 1989.
• Tom Moran et al.:  Evolutionary Engagement in an Ongoing Collaborative Work Process: A Case Study.  CSCW í96, Proceedings of the Conference on Computer-Supported Cooperative Work, 1996.

  Kritische Reflexion

• Lucy Suchman: Making Work Visible. In: Communications of the ACM, September 1995. Kommentar
• Christopher Westrup: Discovering the Organisation: Ethnography and Videoing for Requirements Analysis. In: Accounting, Management, and Information Systems, May 1997. Abstract
• Wendy Mackay: Ethics, Lies, and Videotape. CHI í95, ACM SIGCHI & SIGOIS, 1995. Abstract

  Ethnographischer Film, Dokumentarfilm

• Peter Dowrick; Simon Biggs (Eds.): Using Video, John Wiley 1983 [SUB A 1984/5502].
• Edmund Ballhaus (Hrsg.): Der Ethnographische Film: eine Einführung in Methoden und Praxis. Reimer 1995 [SUB A 1996/5300].
• Michael Oppitz: Kunst der Genauigkeit: Wort und Bild in der Ethnographie. Trickster 1989 [SUB A 1990/9682].
• Rolf Husmann (Hrsg.): Mit der Kamera in Fremden Kulturen: Aspekte des Films in Ethnologie und Volkskunde. Gehling, 1987 [SUB A 1988/1546].
• Karl Heider: Ethnographic Film. Univ. of Texas Press, 1976 [SUB A 1977/2902].
• Bill Nichols: Representing Reality: Issues and Concepts in Documentary. Univ. of Indiana Press, 1991 [EnglSem AA M XIII 5920].
• Robert Schaendlinger: Dokumentarfilm und Sozialwissenschaften: Der Filmdokumentarische Blick als sozialwissenschaftlicher Empirietyp. Univ. Frankfurt, Diss, 1995 [SUB 96 U 3586].